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Travel Agents

Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

U.S. Workers

59,150

Median Salary

$48,450

10-Year Growth

+2.2%

Annual Openings

7,100

Typical entry: High school diploma or equivalent

Minimal RiskImminent Risk100%HIGH

8 of 8 tasks have some AI capability

Exposure Trend

Mar100%Apr100%May100%Jun100%

This score reflects estimated AI technical capability for tasks in this occupation. It does not predict employment changes, and it does not account for company-specific constraints, regulation, or adoption barriers.

Fully Automatable (8)

AI could handle these end-to-end

Collect payment for transportation and accommodations from customer.

AI: Fully automatable - Payment collection is routine transaction processing that can be fully automated via payment gateways, secure forms, and conversational checkout flows with fraud checks.

imp: 4.6

Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.

AI: Fully automatable - AI can automatically generate, assemble, describe, package, and sell tour itineraries by pulling carrier offers, personalizing proposals, and completing e-commerce transactions, though complex B2B contract negotiation may still involve humans.

imp: 4.6

Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.

AI: Fully automatable - Conversational AI and virtual assistants can conduct intake conversations to elicit destination, dates, budget, travel mode, and accommodation needs.

imp: 4.6

Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.

AI: Fully automatable - Automated systems can compute travel costs by accessing tariff and rate databases and applying business rules to produce accurate quotes.

imp: 4.6

Record and maintain information on clients, vendors, and travel packages.

AI: Fully automatable - CRM systems enhanced with AI can record, update, and maintain client, vendor, and package information automatically and reliably.

imp: 4.5

Book transportation and hotel reservations, using computer terminal or telephone.

AI: Fully automatable - Booking engines, carrier APIs, and voice/AI assistants can complete transportation and hotel reservations end-to-end without human intervention in most cases.

imp: 4.4

Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.

AI: Fully automatable - Ticket issuance can be fully automated through system links to carriers and local printing systems via standard APIs and e-ticket workflows.

imp: 4.3

Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.

AI: Fully automatable - AI can compile and deliver digital brochures and information on customs, points of interest, and regulations by aggregating authoritative sources, though verification is recommended.

imp: 4.0

Skills for this role (35)

Active ListeningEssentialService OrientationEssentialSpeakingEssentialReading ComprehensionEssentialSocial PerceptivenessCorePersuasionCoreJudgment and Decision MakingCoreWritingCoreCritical ThinkingCoreCoordinationCore
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