Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
U.S. Workers
13,810
Median Salary
$92,730
10-Year Growth
-3.5%
Annual Openings
900
Typical entry: High school diploma or equivalent
13 of 13 tasks have some AI capability
Exposure Trend
This score reflects estimated AI technical capability for tasks in this occupation. It does not predict employment changes, and it does not account for company-specific constraints, regulation, or adoption barriers.
Monitor employees' work schedules and attendance for payroll purposes.
AI: Fully automatable - AI systems can reliably monitor schedules and attendance, integrate with payroll systems, and handle exception reporting, enabling full automation of this task.
Prepare employee work schedules.
AI: Fully automatable - AI scheduling tools can generate optimized, constraint-aware employee rosters and integrate with rostering systems, enabling full automation of schedule preparation.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
AI: Fully automatable - Given access to operational data and system integrations, AI can automatically compile, summarize, and submit detailed and summary reports to supervisors.
Inform the public of available services, and of postal laws and regulations.
AI: Fully automatable - Conversational AI and maintained knowledge bases can reliably inform the public about services and regulations at scale, fulfilling this informational role.
Collect rents for post office boxes.
AI: Fully automatable - Rent collection, invoicing, reminders, and payment processing can be fully automated by AI-integrated payment and billing systems.
Organize and supervise activities, such as the processing of incoming and outgoing mail.
AI: Partial - AI can organize workflows, assign tasks, and monitor processing metrics, but cannot fully replace the human supervisory judgment and on-the-ground management of mail operations.
Resolve customer complaints.
AI: Partial - AI can resolve many routine customer complaints via automated agents and case systems, but complex, sensitive, or escalated complaints still require human judgment and empathy.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
AI: Partial - AI can support forecasting, coordination, and operational recommendations, but cannot assume the full executive authority and complex interpersonal responsibilities of directing multiple postal facilities.
Hire and train employees, and evaluate their performance.
AI: Partial - AI can screen candidates, generate training materials, and produce evaluation drafts, but cannot fully assume legal hiring authority or nuanced human judgment in final hiring and performance decisions.
Select and train postmasters and managers of associate postal units.
AI: Partial - AI can assist by shortlisting candidates and delivering training programs, but final selection and leadership development decisions require human oversight and judgment.
Negotiate labor disputes.
AI: Partial - AI can prepare negotiation options, simulate outcomes, and draft proposals, but cannot fully replace human negotiators in sensitive labor dispute resolution and trust-building.
Issue and cash money orders.
AI: Partial - AI can automate verification, recordkeeping, and electronic issuance workflows, but physical cash handling, legal identity verification, and final payment settlement impose limits on full automation.
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
AI: Partial - AI can solicit bids, evaluate suppliers, and draft requisitions while checking compliance, but final contracting and federal fund disbursement typically require human authorization.