Record drugs delivered to the pharmacy, store incoming merchandise, and inform the supervisor of stock needs. May operate cash register and accept prescriptions for filling.
U.S. Workers
41,100
Median Salary
$37,000
10-Year Growth
-0.1%
Annual Openings
6,100
Typical entry: High school diploma or equivalent
17 of 17 tasks have some AI capability
Exposure Trend
This score reflects estimated AI technical capability for tasks in this occupation. It does not predict employment changes, and it does not account for company-specific constraints, regulation, or adoption barriers.
Prepare prescription labels by typing or operating a computer and printer.
AI: Fully automatable - Generating and printing prescription labels is a routine digital task already fully automatable via software integrated with pharmacy systems.
Operate cash register to process cash or credit sales.
AI: Fully automatable - Mature POS systems, self-checkout, and automated payment hardware fully handle cashless transactions (and increasingly cash via cash-recycling hardware), enabling end-to-end automation of sales processing.
Answer telephone inquiries, referring callers to pharmacist when necessary.
AI: Fully automatable - AI-driven phone agents and IVR can answer routine pharmacy inquiries and intelligently route or escalate callers to a pharmacist when necessary, providing reliable end-to-end handling of common calls.
Process medical insurance claims, posting bill amounts and calculating copayments.
AI: Fully automatable - Claims processing and copayment calculations are rule-based and already largely automated with billing systems and RPA.
Calculate anticipated drug usage for a prescribed period.
AI: Fully automatable - Calculating anticipated drug usage is a straightforward forecasting and arithmetic task that AI and inventory systems can perform reliably.
Receive, store, and inventory pharmaceutical supplies or medications, check for out-dated medications, and notify pharmacist when inventory levels are low.
AI: Fully automatable - Barcode/RFID tracking, inventory management software, and automated alerts can fully manage receipt, storage records, expiration checks, and low-stock notifications without continuous human intervention.
Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters.
AI: Fully automatable - Digital clerical tasks like filing, record maintenance and composing letters can be fully automated using RPA, document management and generative AI.
Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.
AI: Fully automatable - Modern OCR, APIs and RPA can prepare and maintain inventories, receipts and delivery records across various computer screens and formats, with occasional human exception handling.
Operate capsule or tablet counting machine that automatically distributes a certain number of capsules or tablets into smaller containers.
AI: Fully automatable - Capsule and tablet counting machines are standard automated equipment and can be fully operated and supervised by AI-driven systems in 2025.
Greet customers and help them locate merchandise.
AI: Partial - Digital assistants and in-store robots can greet customers and provide location guidance, but hands-on assistance and handling irregular situations remain partly manual.
Accept prescriptions for filling, gathering and processing necessary information.
AI: Partial - E-prescribing and intake automation can accept and process most prescription data, but verification, controlled-substance checks, and exception resolution need pharmacist/human intervention.
Compound, package, and label pharmaceutical products, under direction of pharmacist.
AI: Partial - Automated compounding and packaging systems exist for some preparations, but the variety of formulations, sterility requirements and regulatory oversight necessitate human/pharmacist involvement.
Provide customers with information about the uses, effects, or interactions of drugs.
AI: Partial - AI can produce accurate information on drug uses and interactions, but legal, safety and clinical-judgement constraints prevent fully replacing pharmacist counseling.
Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
AI: Partial - Robotics and sensing can handle counting and labeling in controlled settings, but variable packaging, special handling and refrigerated workflows still require human oversight and logistics integration.
Restock storage areas, replenishing items on shelves.
AI: Partial - Automated restocking is feasible in standardized, controlled storage, but diverse store layouts, ad-hoc placement and fine manipulation limit full automation.
Deliver medication to treatment areas, living units, residences, or clinics, using various means of transportation.
AI: Partial - Autonomous delivery robots and drones can handle some medication transport in controlled settings, but varied indoor environments, controlled-substance handling, and required human interactions prevent full automation in 2025.
Maintain and clean equipment, work areas, or shelves.
AI: Partial - Autonomous cleaning systems handle routine tasks, but equipment maintenance, detailed sanitation and unpredictable messes require human judgement and manual work.