Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.
7 of 7 tasks have some AI capability
Exposure Trend
This score reflects estimated AI technical capability for tasks in this occupation. It does not predict employment changes, and it does not account for company-specific constraints, regulation, or adoption barriers.
Complete order receipts.
AI: Fully automatable - Completing order receipts is a routine data‑entry and document‑generation task that can be fully automated by contemporary AI and software systems.
Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
AI: Fully automatable - Reading and parsing order details (catalog numbers, sizes, colors, quantities) is a well‑solved text/vision extraction problem that AI can fully automate.
Keep records of out-going orders.
AI: Fully automatable - Maintaining records of outgoing orders is a standard recordkeeping function that can be fully automated by integrated software and AI workflows.
Compute prices of items or groups of items.
AI: Fully automatable - Computing item or group prices is deterministic and rule‑based math that current AI/software can fully automate.
Obtain merchandise from bins or shelves.
AI: Partial - Robotic picking systems can retrieve many items in controlled warehouses, but broad, reliable autonomous retrieval from varied bins and shelves across all environments remains only partially automated.
Place merchandise on conveyors leading to wrapping areas.
AI: Partial - Placing merchandise on conveyors can be automated in structured facilities with robotic arms, but it is not universally reliable across diverse items and layouts, so capability is partial in 2025.
Requisition additional materials, supplies, and equipment.
AI: Partial - Automated requisition systems can propose and even place orders based on inventory rules, but complex judgement, approvals, and supplier interactions still often require human oversight.