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Gaming Surveillance Officers and Gaming Investigators

Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier's cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.

U.S. Workers

10,000

Median Salary

$43,900

10-Year Growth

+0.3%

Annual Openings

1,300

Typical entry: High school diploma or equivalent

Minimal RiskImminent Risk71%HIGH

5 of 5 tasks have some AI capability

Exposure Trend

Mar70.85%Apr70.85%May70.85%Jun70.85%

This score reflects estimated AI technical capability for tasks in this occupation. It does not predict employment changes, and it does not account for company-specific constraints, regulation, or adoption barriers.

Fully Automatable (2)

AI could handle these end-to-end

Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.

AI: Fully automatable - AI can analyze surveillance feeds, gaming logs, and transaction data to detect regulatory and policy violations in gaming establishments and generate compliance reports and alerts.

imp: 4.8

Report all violations and suspicious behaviors to supervisors, verbally or in writing.

AI: Fully automatable - AI can automatically generate and transmit written reports or verbal alerts (via TTS/telephony) about violations and suspicious behavior based on monitored data.

imp: 4.6

Human in the Loop (3)

AI could assist, human oversight required

Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.

AI: Partial - AI can analyze audio/video feeds and flag suspicious patterns in real time, but it struggles with nuanced intent, deceptive human behavior, and physical aspects like one-way mirror observation that require human context and judgment.

imp: 4.7

Act as oversight or security agents for management or customers.

AI: Partial - AI can provide oversight support through monitoring, alerts, and recommendations, but cannot fully act as an authoritative security agent or perform physical interventions and complex interpersonal judgments.

imp: 4.4

Supervise or train surveillance observers.

AI: Partial - AI can produce training content, evaluate observer performance from recordings, and give feedback, but cannot fully replace human supervisors for personnel management and nuanced coaching.

imp: 4.0

Skills for this role (35)

MonitoringEssentialSpeakingCoreJudgment and Decision MakingCoreCritical ThinkingCoreActive ListeningCoreSocial PerceptivenessCoreActive LearningCoreReading ComprehensionCoreWritingCoreInstructingCore
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