Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
U.S. Workers
472,770
Median Salary
$74,260
10-Year Growth
-1.6%
Annual Openings
50,000
Typical entry: High school diploma or equivalent
22 of 22 tasks have some AI capability
Exposure Trend
This score reflects estimated AI technical capability for tasks in this occupation. It does not predict employment changes, and it does not account for company-specific constraints, regulation, or adoption barriers.
Manage and maintain executives' schedules.
AI: Fully automatable - AI-driven calendar assistants in 2025 can fully manage and maintain executives' schedules by negotiating meeting times, resolving conflicts, and updating calendars automatically.
Process payroll information.
AI: Fully automatable - Payroll processing is largely automated in modern payroll systems and AI can compute wages, deductions, compliance checks, and generate payroll runs with configured business rules.
Make travel arrangements for executives.
AI: Fully automatable - AI systems can search, compare, book and manage travel itineraries, handle changes and confirmations, and integrate with calendars and expense systems, enabling full automation of travel arrangements.
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
AI: Fully automatable - Generating invoices, reports, memos, letters, and other documents from templates and data sources can be fully automated by AI and document-processing tools in 2025.
Prepare responses to correspondence containing routine inquiries.
AI: Fully automatable - AI can reliably draft and send responses to routine inquiries using templates and contextual understanding, enabling full automation of such correspondence.
Open, sort, and distribute incoming correspondence, including faxes and email.
AI: Fully automatable - Digital intake, OCR for faxes/scan, classification, and automated routing of email/correspondence are well-supported by AI workflows and can be fully automated.
Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
AI: Fully automatable - AI can draft agendas from inputs, coordinate logistics, manage RSVPs, and place catering and venue orders, allowing full automation of meeting preparation and arrangements.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
AI: Fully automatable - By 2025 LLMs and retrieval tools can conduct literature and web research, compile and visualize data, and produce polished briefing papers and slide decks suitable for executive review with minimal human editing.
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
AI: Fully automatable - Routine office tasks like ordering supplies, updating records databases, and basic bookkeeping are already widely automated via RPA and integrated AI workflows and can be executed end-to-end with configured systems.
File and retrieve corporate documents, records, and reports.
AI: Fully automatable - Digital document management, indexing, and retrieval driven by AI search and metadata extraction can reliably file and fetch corporate documents and reports.
Compile, transcribe, and distribute minutes of meetings.
AI: Fully automatable - AI can transcribe audio, summarize discussions into minutes, and automate distribution, though sensitive meetings may still warrant human review.
Attend meetings to record minutes.
AI: Fully automatable - Speech‑to‑text, speaker diarization, and action‑item extraction allow AI to reliably attend (virtually) and produce accurate minutes and summaries for most meetings.
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
AI: Partial - Coordinating records, finances, budgets, personnel issues, and housekeeping involves complex judgment, compliance, and interpersonal tasks that AI can assist with but not fully direct across all contexts.
Answer phone calls and direct calls to appropriate parties or take messages.
AI: Partial - Automated phone systems and conversational AI can handle and route routine calls or take messages, but nuanced executive-level call handling and judgment still require humans in many cases.
Greet visitors and determine whether they should be given access to specific individuals.
AI: Partial - Visitor management systems can check in and badge visitors, but assessing access decisions and handling sensitive in-person interactions still typically require human judgment and security oversight.
Interpret administrative and operating policies and procedures for employees.
AI: Partial - AI chatbots can explain policies and answer common questions, but interpreting complex, ambiguous, or legally sensitive policy applications typically requires human HR or legal judgment.
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
AI: Partial - AI can classify, summarize, and propose routing for incoming memos and reports, but human judgment is still commonly required for nuanced significance and sensitive distribution decisions.
Set up and oversee administrative policies and procedures for offices or organizations.
AI: Partial - AI can draft, model, and suggest administrative policies and automate enforcement mechanisms, but overseeing adoption, change management, and political judgment remain human responsibilities.
Provide clerical support to other departments.
AI: Partial - AI can automate many clerical support functions (scheduling, form filling, basic communications), but ad hoc, cross-team coordination and escalations often still need human intervention.
Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.
AI: Partial - AI can handle scripted interactions or attend for information gathering, but representing executives, negotiating, and managing relationship subtleties generally require human presence and authority.
Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
AI: Partial - AI can create and organize training materials and schedule sessions, but cannot perform human supervisory duties like performance management and interpersonal coaching.
Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
AI: Partial - AI can analyze workflows, reporting, and expenditures and suggest improvements, but lacks full contextual judgment and stakeholder negotiation to drive implementation alone.